
When Nyamal was forced to flee chaos in Pap Onditi, Kenya, she carried little more than courage and memories of a home left behind.
Her nights were filled with fear: the sound of distant gunfire, the uncertainty of what tomorrow would bring. Her journey led her across harsh terrain, borders and broken roads, until finally she arrived at Kakuma Refugee Camp – a place that offered safety, but not yet peace of mind.
Life in the camp was a daily struggle. Long queues for water, crowded shelters, and the heavy silence of displacement. Yet, beneath it all, Nyamal held on to hope. Hope that one day she could reclaim her dignity, her health, and her sense of belonging.
When Nyamal boarded the bus out of Kakuma, the desert wind carried both dust and dreams. She clutched a small bag, her documents, and the soft hum of a song in her heart – ‘Freedom is coming’ – a tune she’d learnt in school before her world was torn apart by conflict.
As the bus rumbled south towards Nairobi, she watched the landscape change from dry plains to bustling towns, each mile marking distance from war but coming closer to possibility.
When she finally stepped into the city, it was overwhelming. But she found courage to keep going – she had come seeking not charity, but a chance – to rebuild, to belong, to work.
Her search led her to MSI Kenya, a place she had heard about from other women at the camp, a place where people mattered. From the moment she entered, she felt a quiet peace. The staff greeted her not with suspicion, but with smiles. No one asked about her accent, her tribe, her past. Instead, they asked, ‘How can we help you today?’
Nyamal found more than healthcare – she found belonging. She volunteered, trained, and soon earned a chance to work alongside others at MSI. Each day, she approached her duties with purpose, remembering the song that once kept her spirit alive.
Now, as she walks through the MSI corridors in her uniform, she carries herself with quiet pride. Every day she enjoys helping someone else find comfort, clarity, or choice. To give hope, like she once needed. And to bring care closer to people who might otherwise go without.
Nyamal holds herself up as living proof that when courage meets opportunity, transformation begins.
She believes MSI’s strength is in recognising diverse stories, and being inclusive in every interaction, every shared moment of kindness. Because equality is not about where you come from, it is about what you can become when given a fair chance.
This is how we build a world where everyone belongs – where no one is left behind.
A story by Vivian Okatch, in collaboration with Nyamal, from MSI Kenya.
Read more about MSI’s Diversity, Equality and Inclusion work.



