MSI’s Client-Centred Care Strategy

Quality   |   24 September 2021 

Share






Copied


At MSI, putting our clients at the centre of everything we do means holding ourselves to account, not just for what we deliver, but how we deliver it.

Our client-centred care strategy helps our teams deliver on our commitment to provide care that puts the clients’ interests first. This means respective our clients as active partners in their own services, caring about who they are, what happens to them, and how they feel before, during, and after they receive a service from us.

Find out more in our client-centred care one-pager and via our article on how we put clients first.


Share






Copied

Related posts

Story


2 July 2025   |   5 min read

Global voices: Carole & Lalaina, two visionary women leading MSI Africa

We sat down with our MSI Africa Director and Deputy Director to learn more about their backgrounds, inspirations,

Resource


2 July 2025

MSI’s 2024 Clinical Quality Report

In our clinical quality report, we share the clinical governance processes we have in place, and how we’re

Resource


1 July 2025

Annual Report & Financial Statements 2024

We are proud to present MSI’s Annual Report & Financial Statements, reflecting on all that we learned and achieved