Quality you can trust: MSI’s 2023 Clinical Quality Report

Quality   |   9 July 2024 



In 2023, MSI supported 23 million people with sexual and reproductive healthcare, including contraception, abortion and post-abortion care.

Delivering services at this scale requires an organisation-wide mindset that puts clinical quality and client safety at the heart of everything we do.

Every client deserves an excellent experience, rooted in safe, evidence-based service delivery, whether visiting one of MSI’s urban health centres, a rural mobile outreach team, or an MSI-supported public healthcare facility.

It is the quality of our clinical services that sets us apart and allows us to make a positive impact on the lives of millions of clients. The journey of maintaining these high standards is not always easy. It requires continuous effort, dedication, and a willingness to hold ourselves accountable. 

In our clinical quality report, we share the clinical governance processes we have in place, as well as how we’re using data and technology to deliver truly client-centred care. 



Related posts


9 July 2024   |   1 min read

Webinar: Respectful Maternity Care

Watch MSI’s webinar exploring a new approach to Respectful Maternity Care and the impact of our new training package.


9 July 2024   |   3 min read

A respectful maternity care workshop to change values, beliefs and attitudes about obstetric violence

MSI has introduced a Respectful Maternity Care training package to train obstetric providers to avoid any form of


9 July 2024

Expanding choice, protecting quality: MSI’s 2022 Clinical Quality Report

A report detailing MSI’s commitment to clinical quality in 2022. Read how MSI is expanding choice while protecting