In 2023, MSI supported 23 million people with sexual and reproductive healthcare, including contraception, abortion and post-abortion care.
Delivering services at this scale requires an organisation-wide mindset that puts clinical quality and client safety at the heart of everything we do.
Every client deserves an excellent experience, rooted in safe, evidence-based service delivery, whether visiting one of MSI’s urban health centres, a rural mobile outreach team, or an MSI-supported public healthcare facility.
It is the quality of our clinical services that sets us apart and allows us to make a positive impact on the lives of millions of clients. The journey of maintaining these high standards is not always easy. It requires continuous effort, dedication, and a willingness to hold ourselves accountable.
In our clinical quality report, we share the clinical governance processes we have in place, as well as how we’re using data and technology to deliver truly client-centred care.
