2020 in review: Delivering Services through a global pandemic
2020 was the final year of our five-year strategy – Scaling-up Excellence – and the year we were due to reach the ambitious goals laid out in that strategy. But as the global pandemic unfolded, it became clear that the year would be different than we had hoped. We shifted our goals to respond to the crisis and focused on adapting to the evolving situation while prioritising the safety of our clients and healthcare providers.
As we reflect on this unprecedented year, we see not only the threat that the pandemic posed, but also the innovation and progress that came with it. The dedication of our team members and the rapid adaptation of our programmes and partners helped to ensure that sexual and reproductive health services remained accessible. And despite daunting projections at the beginning of the pandemic warning that up to 80% of our services could be disrupted, because of these actions, we were able to reach almost as many women as we did in 2019.
Read more about our performance in 2020, how we adapted to meet the needs of women, and how we have grown and delivered services under our five-year strategy - Scaling-up Excellence.